ckk Privacy Policy

1Introduction

ckk ("we," "our," or "the platform") respects the privacy of every player who accesses our online gaming platform at ckk.lv. This Privacy Policy explains what personal information we collect from players in the Philippines, why we collect it, how it is used and stored, and what rights you have regarding your own data.

By creating an account or using any feature of the ckk platform, you acknowledge that you have read and understood this Privacy Policy. This policy applies to all users accessing ckk from within the Philippines, including Metro Manila, Cebu, Davao, Quezon City, and all other locations nationwide.

If you have questions about how your data is handled, please contact us at [email protected] before using the platform.

2Data We Collect

ckk collects personal information in two main ways: information you provide directly, and information gathered automatically through your use of the platform.

Information you provide directly:

• Registration details: Full legal name, date of birth, Philippine mobile number, and a password when you create your account.
• Identity verification (KYC): A copy of a valid government-issued Philippine ID (such as PhilSys National ID, passport, driver's licence, SSS card, UMID, or PRC ID) submitted through the verification section of your account.
• Financial details: Bank account name and number, or e-wallet account details (for withdrawal processing). These are used solely to send funds to your nominated account in PHP.
• Communications: Messages and information submitted when you contact ckk support at [email protected].

Information collected automatically:

• Device and browser type, operating system, and screen resolution.
• IP address and general geographic location (country and city level).
• Session data including pages visited, time on platform, and in-game activity logs.
• Cookie and similar tracking data as described in Section 8.

3How We Use Your Data

The personal data collected by ckk is used for the following purposes:

ckk does not use your personal data for unsolicited third-party marketing. If you receive any communication from ckk, it relates directly to your account activity, security, or platform updates relevant to your use of the service.

4Data Sharing

ckk does not sell, rent, or trade your personal information to external parties for commercial purposes. Data is shared only in the limited circumstances below:

• Payment processors and banking partners: Your account name and financial details are shared with Philippine banking institutions or e-wallet infrastructure providers solely to process withdrawal transfers in PHP. These partners are bound by their own data protection obligations.
• Identity verification services: Your KYC documents may be processed through a verification service to confirm authenticity. These partners do not retain your data beyond what is necessary for the verification process.
• Legal and regulatory compliance: ckk may disclose personal data to relevant Philippine authorities when required to do so by law, court order, or in the context of a formal investigation.
• Fraud prevention: In cases of suspected fraud or money laundering, ckk may share relevant data with appropriate parties as part of its security obligations.

5Data Security

ckk takes data security seriously and implements multiple technical measures to protect your personal information from unauthorised access, loss, or misuse.

• SSL Encryption: All pages on ckk.lv use SSL/TLS encryption to protect data transmitted between your device and our platform.
• OTP Verification: Sensitive account actions — including login from new devices and all withdrawal requests — require one-time password confirmation sent to your registered Philippine mobile number.
• Access Controls: Personal data is accessible only to authorised ckk staff members who require it to perform their role. Access is logged and monitored.
• Secure Storage: Account credentials are stored using industry-standard hashing. Plaintext passwords are never stored.
• KYC Document Handling: Identity documents submitted for verification are stored in a secure environment with restricted access and are not used for any purpose beyond identity confirmation.

While ckk takes all reasonable precautions, no online system is entirely immune to security risk. Players are advised to use a strong, unique password for their ckk account and to keep OTP codes private at all times.

6Data Retention

ckk retains your personal data for as long as your account is active, and for a period after closure as required by applicable record-keeping obligations or fraud prevention purposes.

• Active accounts: All data is retained while your account remains open.
• Closed accounts: Transaction records and identity documents are retained for a minimum period following account closure to comply with applicable financial record-keeping requirements.
• Support records: Communications with ckk support are retained for a reasonable period to allow for follow-up and dispute resolution.
• Deleted accounts: Upon verified account deletion, ckk removes personal data that is no longer required, subject to any legal retention obligations that may apply.

To request account closure or ask about specific retention periods applicable to your data, contact [email protected].

7Your Data Rights

As a player on the ckk platform, you have the following rights in relation to your personal data:

• Right of Access: You can request a summary of the personal data ckk holds about you.
• Right to Correction: If any of your personal information is inaccurate or outdated, you can request that it be corrected. Some corrections (such as name changes) may require supporting documentation.
• Right to Erasure: You may request deletion of your personal data, subject to any legal obligations that require us to retain certain records.
• Right to Object: You may object to specific types of data processing, particularly where legitimate interest is the basis, unless ckk has compelling grounds to continue.
• Right to Data Portability: You can request a copy of the data you have provided to ckk in a commonly used format.

8Cookies

ckk uses cookies and similar tracking technologies to support platform functionality and improve your experience.

• Session cookies: Used to maintain your login state and keep you authenticated during an active session. These expire when you close your browser.
• Functional cookies: Store preferences such as language settings or last-visited sections to make your return visits more convenient.
• Analytics cookies: Used to understand aggregate usage patterns — such as which game sections are most visited — to guide platform improvements. This data is not linked to individual identities.
• Security cookies: Help identify and prevent fraudulent or unusual access patterns.

Most browsers allow you to manage cookie preferences through their settings. Disabling certain cookies may affect platform functionality, such as requiring you to log in again with each visit.

9Minors

ckk strictly prohibits access by individuals under the age of 21. The platform does not knowingly collect personal data from anyone below this age threshold.

Age is verified through the KYC process required before any withdrawal can be processed. If ckk determines that an account was created by a person under 21, the account will be closed immediately, any remaining balance may be withheld pending review, and any personal data collected will be deleted.

If you believe that a minor may have created an account on the platform, please contact us at [email protected] immediately.

10Policy Changes

ckk may update this Privacy Policy from time to time to reflect changes in platform practices, legal requirements, or data handling procedures. When material changes are made, the "Last updated" date at the top of this page will be revised.

We encourage you to review this page periodically. Continued use of the ckk platform after any update to this Privacy Policy constitutes your acceptance of the revised terms.

For any questions about this Privacy Policy or your data, please write to us at [email protected]. We aim to respond to all data-related enquiries within a reasonable period during standard support hours.